This policy describes the general approach to information associated with this website. Please contact the clinic if you need clarification about a particular enquiry or appointment.
1. Information you provide
When you submit an appointment request, enquiry, or contact form, you may provide details such as your name, phone number, email address, preferred appointment date, type of consultation, and information you choose to include in your message. Please avoid sending unnecessary sensitive medical details through general website forms or social media.
2. How information is used
Information you submit may be used to respond to your enquiry, arrange or confirm an appointment, communicate with you about a requested service, and manage the clinic’s day to day patient enquiries. Information should only be shared with people or service providers who need it to handle the request, subject to applicable requirements.
3. Third party services
Some actions may take you to third party platforms, for example WhatsApp, social networks, maps, or website translation services. When you use those tools, the information you provide may be processed under the third party’s own terms and privacy policy. This website does not control their independent practices.
4. Language preference and cookies
The language converter may use a browser cookie to remember whether English or Hindi is selected. Your browser may also store technical information needed to load the website and its features. You can manage cookies using your browser settings, although some site functions may not work as expected when cookies are disabled.
5. Storage and security
Reasonable care should be taken when handling enquiries and appointment information. No internet transmission or electronic storage method can be guaranteed to be completely secure, so please do not submit passwords, payment card details, or unnecessary sensitive health information through this website.
6. Retention and your choices
Information may be kept for as long as reasonably necessary to respond to the request, manage relevant appointments, maintain records, or meet applicable obligations. You may contact the clinic to ask about information you have submitted or request correction of inaccurate contact details, subject to any obligations to retain records.
7. Children
If you are submitting information on behalf of a child, please do so as a parent or authorized guardian. Do not allow a child to submit personal information through the website without appropriate adult guidance.
8. Changes to this policy
This page may be updated when website features or information handling practices change. Continued use of the website after an update means you have had the opportunity to review the revised policy.
9. Contact
For privacy questions or requests relating to information you have submitted, please use the Contact page to reach the clinic.
